Coastal Housing Group is a not-for-profit industrial and provident society, existing only for the benefit of the community, operating in Swansea, Neath Port Talbot, Bridgend and Carmarthenshire. It owns 5,500 properties for rent and sale and is expert at regeneration of city centres, supporting older people and those who require adapted homes, as well as people who need help managing their tenancy.

Coastal introduced PanConnect from Castle as part of a transformation strategy to reinvigorate its end user environment to a modern, access anywhere system. Within a very short time the organisation was seeing the benefits of the new system.

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