Castle offers PanConnect for Mobile Working and Self-Service
21 Sep 2016
Leading business software and IT provider, Castle Computer Services, has entered a strategic partnership with Housing Insight to bring its PanConnect mobile working and customer self-service solution to the social housing sector.
Castle is the leading provider of SunSystems finance systems and Qlik business intelligence solutions into social housing, and its dedicated Housing Solutions Division brings together a full portfolio of best of breed software and infrastructure solutions, supplied and implemented by people who really know housing.
Housing Insight are specialists in providing consultancy and software solutions to the social housing and local government sectors with a focus on delivering quality solutions that meet the changing needs of the day.
Housing Insight’s flagship product PanConnect offers a mobile working solution for housing operatives, a customer self-service portal and an app for tenants.
Castle’s Director of Housing Solutions, Paul Sutherland, commented:
“We’re thrilled to be enhancing our offering to the housing sector by partnering with Housing Insight. We recognise the challenges faced by many social housing providers in delivering a truly mobile workforce and PanConnect offers the perfect solution to help housing associations stay productive on the go and engage with their customers in a more efficient and cost effective way.”
Nas Hayat, Director at Housing Insight, said:
“Castle has a great reputation within social housing and we welcome the opportunity to deliver even more value to the sector. PanConnect Mobile provides access to back office data from multiple systems to housing operatives on-site, while our Customer Self-Service solution provides a secure way to give customers access to important information that can help resolve issues efficiently and professionally.”