ePurchasing delivers improved controls and efficiency for Three Rivers

Case Study:

Three Rivers Housing Association is one of the leading housing providers in the North East of England.

Established in 1971, the organisation has built a reputation for developing good quality homes for people to rent at affordable rates. It is responsible for over three thousand properties in both rural and town areas to suit people with differing needs.

Three Rivers is a member of the Spirit Partnership, which consists of seven housing organisations in the North East and was formed to create improved efficiencies for the benefit of the region and its people.

The organisation recognised that it could make significant improvements in the management of its procurement system by upgrading the existing paper based invoice and purchase order process to an electronic ‘paper free’ system.

Castle Computer Services was asked to implement its ePurchasing solution from Document Centric Solutions. The solution provides full end to end procurement incorporating effective expenditure controls and a consistent procurement process, as well as a user friendly requisition methodology for staff. It provides the facility for budget holders and other staff to search and buy goods and services from approved suppliers on the corporate intranet system in a controlled environment. The module integrated smoothly with Three Rivers’ existing SunSystems financial management system.

Janette Longstaff at Three Rivers Housing Association said:

“The eProcurement system does exactly what its says on the tin. We use it for all purchase orders and invoice procurement and its really improved the whole process. The system offers much greater visibility and can be accessed remotely, giving real flexibility. There is no longer any delay in processing received invoices and whilst accounts are managed centrally, transactions can be dealt with locally.

“The system has now been successfully rolled out to all five of the other housing associations that form the Spirit Partnership and is delivering consistent controls for everyone.

“Castle’s management of the implementation and integration of the project was excellent and if any issues do arise we have an immediate point of contact that will ensure a speedy resolution.”

George Strathie, Software & Services Director, Castle Computer Services, said:

“This is a great example of an electronic system that delivers consistent and tangible benefits for the organisation every day – from ease of use to high visibility and improved expenditure controls.”

Trusted By
Crown Office & Procurator Fiscal Service
Erskine Care Homes
Scottish Enterprise
Genesis Housing Association
McAvoy Group
Aviva Plc

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