Opera 3 upgrade gives enhanced performance for Proctor Group
Case Study: Pegasus Opera
The A. Proctor Group is a family owned business established in Blairgowrie in the early 1950’s which provides a wide range of innovative, quality solutions that are designed to meet the continuously evolving requirements of the construction industry.
The Group provides an extensive portfolio of technically advanced thermal, acoustic and membrane products through five operating divisions: Acoustic Floor and Wall Solutions, Ground Gas Protection, Thermal Insulation, Condensation Control and Timber Cladding.
Having used Opera II for many years, the team at Proctor chose to upgrade to Opera 3 in order to take advantage of the enhanced performance on offer, backed up by long term quality support from Castle.
Suz Thomson, Accounts Technician at A. Proctor Group, said:
“We have worked with the team at Castle for many years and they have always provided a quality service to meet our needs. We discussed the upgrade to Opera 3 with Castle and recognised that there would be a clear benefit to making the change in order to support our plans for continued growth and expansion of the business.
“The Opera 3 solution is much more user friendly, which allows for easier interpretation of reporting charts. There is more flexibility available so that we can now run multiple reports at the same time and its possible to schedule tasks to process outside normal working hours, if required.
“Castle made sure that the upgrade was planned and implemented to ensure the minimum of downtime for day to day business and we have the peace of mind that comes with a long term support package. It’s reassuring to know that the team at Castle are on hand to respond quickly if we need any assistance.”