Virtualisation increases efficiency for Scott & Co

Case Study: IT & Cloud Services

Scott & Co, Sheriff Officers and Messengers-At-Arms, provide diligence services and consumer and commercial debt recovery services to a range of public sector and prominent private sector organisations, operating in retail, utility, financial services and other sectors.

The firm offers a fully comprehensive service encompassing pre-litigation recoveries utilising sophisticated contact management processes and field resources, as well as litigation and enforcement and door collection services.

Scott & Co acts for the majority of local authorities in Scotland to recover arrears and enforce warrants. The firm operates from a network of 14 offices, delivering services across the UK. The need for an upgrade to existing hardware prompted Scott & Co to consider the benefits of virtualisation and the firm chose Castle’s VMware solution.

David Lyall, Chief Information Officer at Scott & Co said:

“We wanted to upgrade the existing Intel server estate, reduce power consumption and heat output and at the same time add more flexibility and resilience to the IT infrastructure. This would bring our secondary Intel estate in line with our business critical IBM Power based platforms.

“After a thorough tender process, we chose Castle as they presented the most rounded offering and demonstrated a clear understanding of our needs.

“The project resulted in a move from eleven Intel servers to three, reducing hardware costs and power consumption. By measuring the actual draw-through on our 3-phase power supply we identified a 43% reduction in power consumption. 

“We were also able to regain control of all the environmental conditions in our main data centre. The introduction of virtualisation reduced the standing ambient temperature in the data centre by 33%.

“System resilience has been improved and we have greater peace of mind from a 35% increase in runtime from our uninterruptable power supply (UPS).

“We now have much greater flexibility and visibility of Intel server operations so that resources can be increased, adjusted or redeployed as applications or operational requirements dictate.

“We were impressed with Castle’s in-house engineering capability and they worked closely with us through every step of the implementation to ensure a smooth transition."

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