A trusted Managed Service Provider that can give you time back to focus on what you do best
Make the most of the capacity of your IT department to add value to your business, rather than dealing with the day-to-day.
Get peace of mind that your systems are always available, and reduce the overheads of maintaining a modern IT infrastructure to deliver greater resilience, agility and security to your organisation.
We use innovative, reliable technology to monitor your environment 24/7/365, ensuring issues are fixed before they become a problem.
We can become part of your team, managing the everyday running of your infrastructure to help you run your business more effectively and free up time to focus on what you do best.
Our goal is to work alongside your organisation as it grows, with a sound understanding of your business challenges and strategic goals so we can future proof your solution and help deliver your long-term strategy.
We're proud of our consistently high level of customer service and the accreditations we have with tier one technology vendors. Is it time you thought about changing your support provider and look to us to help streamline and simplify your IT environment, while saving money?
The Castle Difference
It’s our goal to provide the best support for our customers and identify where new technologies can help drive your digital strategy forward. We strive to build long standing customer relationships and many of our team come with practical industry expertise so we understand the challenges your organisation faces.
Our culture and values encourage internal collaboration where we work together as one team to ensure success of every project using our unique expertise of both software & IT services implementations. We’re the only IT team that you need.
Seamless IntegrationOur solutions bring together people, data, and processes to create value for your customers and help you maintain a competitive advantage.
Trusted AdvisorOur experienced and accredited professionals have been helping commercial and public sector organisations succeed for over 35 years.
Always EvolvingWe are always on the lookout for innovative technologies to ensure your solution grows with your business.
Strategic PartnershipsWe work in collaboration with world-leading technology vendors to deliver future-proof solutions.
Managed service brings peace of mind for Fife Housing Group
Fife Housing Group is one of the largest independent housing associations in Scotland with around 2,500 properties in Fife and an annual turnover of £11 million. Sixty-five colleagues operate from offices in Dunfermline and Lochgelly.
The organisation owns a range of properties, ranging from 100-year old cottages to new build houses. It is committed to building the foundations of an excellent business for the benefits of tenants and other customers.
The Group identified a need to improve system resilience disaster recovery arrangements and chose Castle to implement a managed service solution.
The team at Castle worked closely with Fife Housing Group to implement a highly resilient managed infrastructure using proven technology and systems to deliver 100% ‘up time’. The service is hosted in a Tier 3+ secure data centre in Central Scotland and Castle provides a constant system monitoring and management service. This includes web filtering email protection from viruses and phishing, internet borne threats and reports of usage, down to individual level if necessary.
The service ensures a high level of resilience and in the event of an incident systems are accessible very quickly from any of the organisations’ offices.
Nicki Donaldson, Chief Executive, Fife Housing Group, said:
“Castle’s managed service gives us complete peace of mind that on a day to day basis our systems and data are secure and operating at the most efficient levels. We also have the confidence that it is future proofed for at least the next five years, and more than meets all of the needs that we set out in the original brief for the project.
“Our colleagues can now access the system securely from our offices and from home and it will look exactly the same. This brings much greater flexibility and efficiency, which ultimately allows us to provide a higher quality service to our tenants, and other customers.
“Castle worked closely with our IT team throughout every stage of the project, ensuring a smooth and effective implementation.”
Many of our customers choose to share their success stories. See what they have to say.