Microsoft Dynamics CRM

Delivering a positive customer experience and building long-term customer relationships that are personalised, proactive and predictive across the organisation is vital to winning and retaining customers.

It’s not a one-size-fits-all approach and needs to be adaptable across all touch points from first contact through to purchase and post-sales. Intelligent customer engagement enables your business to build customer trust, loyalty and insight.

Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) business solution that enables companies to market smarter, sell effectively and productively, and care everywhere. It provides social insights, business intelligence, and productivity and delivers measurable improvement across all business processes.

Dynamics 365 Business Central and Dynamics CRM brings together all your NAV and CRM functionality into a complete solution, hosted in the cloud.

As part of Scotland's largest independent IT services business, our expertise in Microsoft Dynamics CRM and Dynamics 365 is delivered from our offices in Glasgow and Edinburgh to organisations across Scotland and the UK, with our Dynamics consultants and Dynamics support team working nationwide.