Bring your workforce and customers closer together

PanConnect is a state-of-the-art cloud services based system developed over a number of years that will mobilise your workforce and empower your customers. In short, it’s a complete solution for your organisation that will bring your employees and customers closer together.

Suitable for social housing and social care organisations - or any business involving customer visits - PanConnect is a unique system that takes advantage of the latest mobile technologies and integrates with back office systems to provide fast, location specific data and information to mobile users.

The PanConnect system offers live information to employees when going on site visits, ensuring that fast and accurate role specific information is supplied to operatives. This means operatives can conduct their work quickly and efficiently.

The system also provides important information about previous visits, future visits and outstanding tasks, allowing the operative to remain professional and up to date at all times.

PanConnect Mobile & Customer Self-Service

Mobilise your workforce and empower your customers

Accessibility

Access role-specific back office systems information when going on a site visit, rather than simply all back end data.

Relevant information

Be pre-warned about any important information relating to the customer or location (e.g. vulnerable person, risk assessment, language difficulty, asbestos etc.)

On-site actions

Complete actions on site rather than waiting until operatives get back to the office, including filling out forms, taking and uploading photos and updating records.

Offline synching

Automatically syncs actions completed whilst offline as soon as the operative comes online again.

User-friendly

Help customers to update information and resolve issues efficiently and professionally with a simple user interface.

Secure

Provide a secure way of giving customers access to meeting notes, actions and next steps.

Two-way communication

Allow customers access to relevant back office data and gather customer details and updates through survey questions, profile fields or callback requests.

Digital

Communicate in a cost-effective digital way which reduces the time and resources required for customer correspondence.

Get started with PanConnect Mobile Working & Self Service
Trusted By
Crown Office & Procurator Fiscal Service
Erskine Care Homes
Scottish Enterprise
Genesis Housing Association
McAvoy Group
Aviva Plc

It's ! If your strategy is feeling a little slow & tired, we can help…

RT : Our new office looks fantastic! A huge thank you to all of our external suppliers

WEBINAR: Converge applications & workloads, storage & into a resilient, easier to manage solution