RentsConnect facilitates intelligence-led rent management in real-time. Deliver up-to-date data to front-line staff in real-time to help maximise their productivity, identify priority cases, reduce arrears and increase collection rates.
RentsConnect delivers multi-channel engagement through its intuitive system where smart data - delivered in real time reports to a mobile device - triggers actions based on GPS location, alerting mobile operatives to actions that can be completed nearby.
Data is used from the housing management system and external agencies such as Experian and exported into the data warehouse, where intelligent data forecasting builds profiles to identify customers most at risk. This information is then delivered live to mobile users via a powerful workflow engine, allowing them to create and update digital forms which update to back office systems, meaning customers receive help and advice before a problem arises.
Analytical data is delivered to a reporting database where reporting tools can be used to generate custom reports which can help organisations be proactive rather than reactive.
For further information on RentsConnect call us on 01698 844 600 or contact us online.